For web designs, after all design elements have been completed and agreed upon by the client, additional designs will be available at a fee of $70/hour.
For logos and branding items, you will be provided unlimited drafts, within reason. We reserve the right to determine what qualifies as “within reason”.
Heartland Logic upholds the copyright of photographers, clip art designers, and other blog and logo designers as well. By providing us graphics or fonts to use on your order, you agree to take full responsibility for any misuse of copyrighted images and agree to not hold Heartland Logic liable for any misuse of copyrighted images.
Blog and website designs are protected by copyright and property of Heartland Logic. Any images, coding, or other design elements are not to be shared, copied, or altered, or used outside of the website design unless a logo design has been purchased as well.
Logos become the property of the client and the client retains complete rights to that logo.
Any and all personal information will be kept private between the customer and Heartland Logic.
For WordPress designs, add Heartland Logic as an administrator under “Users” on your WordPress Dashboard.
We will place an attribution link at the bottom of each blog & website design giving credit to Heartland Logic unless you are a white-label client.
By purchasing from Heartland Logic, you are agreeing to leave the button on the bottom of your blog or website until ALL elements of the purchased design have been removed.
Refunds are not available after any services have been rendered. You will be charged a deposit; see below for details.
For web designs and branding packages, we require a 50% deposit for projects to be placed on our calendar. That deposit is non-refundable, and by purchasing, you recognize that the deposit is non-refundable.
If you are unhappy with services rendered for a web design, you may be issued a refund of the completion payment.
If at any time you are unhappy with something, please tell us. We offer unlimited revisions for a reason; we want you to love your new design and to enjoy it as an investment into your brand.
We keep a file of your card, logo, or blog/website design elements (NOT website coding) for 30 days after completion of the design. In that time period, you may contact us for revisions, at a fee of $70/hour.
Blog/website designs are not to be edited or altered in any way unless the entire design coding is removed.
We are not responsible for errors caused by the blog/website owner in attempts to edit coding.
Please DO NOT attempt to edit or remove parts of coding yourself, and email us if you need a change made.
Blog/website owners absolutely DO have permission to add or edit text, gadget location, photos, and widgets in the footer and sidebar!
For blog/website designs, you MUST back up your original design before we begin the design process. We can help walk you through it if you don’t know how, but we are not responsible for elements lost in the process of creating your new design. Please email us if you need assistance backing up your site.
We bill through Freshbooks and accept Paypal.
In order to be placed on our calendar for blog designs/websites, we require a 50% deposit of the entire project amount. This is to ensure that we’re only reserving days for serious clients who do intend on getting a design package.
For scheduling blog & website designs, it is a strictly first come, first served basis.